• All reservations require a signed rental agreement and payment of the required deposit.
• Guests must be at least 25 years of age to book and occupy the property.
• Properties are strictly non-smoking/vaping. No parties, events, or gatherings are permitted without prior written approval.
• To initiate a reservation, contact us with your full name, phone number, desired check-in date, and selected property. We will respond within 24 hours.
• Reservations are not confirmed until we receive your signed agreement and initial payment.

Our luxury vacation homes are fully equipped for your comfort, including:

• Bed linens, bath towels, kitchen utensils, dishes, cookware, and basic starter supplies (paper towels, toilet paper, soap, etc.).
• Fully equipped kitchens, washer/dryer, Wi-Fi, and central air conditioning/heating.
• Utilities (electricity, water, gas) are included in rates unless otherwise noted for extended stays.

Not Included:

• Groceries and personal items (grocery stores are conveniently located nearby).
• Long-distance phone charges (a $20 surcharge may apply and will be deducted from your security deposit if incurred).
• Taxes: Applicable state and local taxes are added to rentals under 30 days.
• Cleaning: A departure cleaning fee is included in your rate. Additional housekeeping during your stay is available upon request (fees apply).
• Pre-arrival grocery stocking: Available with at least 72 hours’ notice (service fee + cost of groceries).
• Baby gear, cribs, high chairs, etc: Can be arranged in advance (rental fees apply).

• A 50% non-refundable deposit is due upon signing the rental agreement to secure your dates.
• The remaining 50% balance is due 30 days prior to check-in (60 days prior for holiday periods, including major Disney/Universal peak seasons).
• If you book within the final payment window, full payment is required at booking.
• We accept secure digital payments (credit/debit cards via our platform). Mailed checks are accepted but must be received by the due date.
• All payments are processed in USD. No refunds for unused nights or early departures.

• Cancellations made 30+ days prior to check-in (60+ days for holiday periods): Full refund of amounts paid, less a 6% credit card processing fee.
• Cancellations within 30 days (or 60 days for holidays): No refund unless the property is re-rented for the same dates. If re-rented, we will refund your payments (less any expenses, fees, and the 6% processing fee) and return your security deposit.
• No-shows or early departures: No refunds.
• We strongly recommend travel insurance for unexpected changes.

• Standard check-in: 4:00 PM on your arrival date.
• Standard check-out: 11:00 AM on your departure date.
• Early check-in or late check-out may be accommodated if availability allows, please notify us in advance.
• A staff member will meet you at the property for key handover, property orientation, and to provide a dedicated contact phone number for 24/7 support.
• All properties are non-smoking inside and out. Violations may result in additional fees and/or eviction without refund.

For seasonal/short-term rentals:

• A security deposit (amount specified in your rental agreement) is required to cover potential damages, excessive cleaning, repairs, missing items, unreturned keys, or unauthorized long-distance charges.
• The deposit is typically held (not charged) and returned within 14 days after check-out, less any valid deductions.
• You will receive an itemized statement and receipts for any deductions.
• Damages beyond normal wear and tear, or violations of house rules, may result in charges exceeding the deposit.

• Maximum occupancy is strictly enforced (listed per property).
• No pets unless the property is explicitly marked pet-friendly (additional pet fee and deposit may apply).
• Guests are responsible for leaving the property in good condition.
• Quiet hours: 10:00 PM – 8:00 AM to respect neighbors.
• We reserve the right to enter the property for emergencies, maintenance, or inspections (with reasonable notice when possible).

• We are not liable for personal injury, loss of property, or damages arising from your stay, except as required by law.
• Guests assume all risks associated with use of pools, hot tubs, docks, boats, or other amenities.
• Force majeure: We are not liable for delays or cancellations due to acts of God, natural disasters, government restrictions, or other events beyond our control.

This Agreement is governed by the laws of the State of Florida. Any disputes shall be resolved through binding arbitration in Marion County, Florida, or in the courts of Florida if arbitration is unenforceable.

We may update these Terms & Conditions from time to time. The version posted on our website at the time of booking applies to your reservation.

If you have questions about these Terms & Conditions, please contact us:

Orlando Area Luxury Rentals

Phone:

Email: